SOC providers for education

Match coverage to campus systems, managed and personal devices, and the staff available to respond during breaks.

Bitdefender MDR

Bitdefender MDR analysts investigate GravityZone alerts and take pre-approved containment actions within your licensed endpoint and XDR coverage.

You still own Response policy, recovery and systems outside licensed GravityZone coverage

What they do Contain threats MDR

eSentire

eSentire MDR investigates and contains threats through supported tools under agreed response rules.

You still own EDR licensing, tool access, response permissions and recovery outside agreed incident support

What they do Contain threats MDR
Price $17/user/mo + $2,500/year

Zscaler MDR (Red Canary)

Zscaler MDR, formerly Red Canary, investigates connected alerts and executes permitted endpoint, identity and network containment.

You still own Underlying security tools, response approvals and remediation outside the contracted scope

What they do Contain threats MDR
Price $120/endpoint/year · AWS Marketplace

Adlumin MDR by N-able

Adlumin MDR by N-able investigates and contains threats through a shared XDR and SIEM platform. Your team maintains controls and handles work outside the package.

You still own Connected tools, response permissions, escalation rules and work outside the package

What they do Co-manage the SOC MDR

Pondurance Managed SOC

Pondurance Managed SOC with Managed SIEM runs daily monitoring, investigation, hunting and containment within agreed scope.

You still own Response authority, asset context, IT remediation and recovery

What they do Run the SOC SOCaaS
About this list

Separate administrative systems, learning platforms, research environments and campus networks when scoping the service. Ask which devices, tenants and log sources are included.

Agree how the provider accesses sensitive records and escalates incidents when local staff are unavailable. Verify institutional requirements with your privacy and procurement teams rather than assuming an education tag proves compliance.

Questions

Does campus coverage include student-owned devices?
Confirm that explicitly. Managed endpoints, personal devices, guest networks and shared systems can have different monitoring and response limits.
How should we plan for holidays and term changes?
Set current escalation contacts and critical-system rules. Ask how device counts, seasonal usage and onboarding changes affect coverage and charges.