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Last reviewed: 1 Jun 2026

Huntress

MDR · SOCaaS · MSSP

Huntress is a managed security platform that combines Managed EDR, Managed ITDR, Managed SIEM, and security awareness training with a 24/7 human-led SOC. After Huntress validates a real alert, its analysts create an incident report and can take enabled containment or remediation actions such as endpoint isolation, assisted endpoint remediation, or Microsoft 365 identity isolation; the buyer still owns deployment, permissions, recovery decisions, client communication, and security work outside the Huntress platform.

What they do
Contain threats
Works with
Their platform
Built for
SMB / MSP/MSSP
Price
Quote-based pricing by endpoint, identity, data source, and learner
Best for
MSPs standardizing endpoint, identity, and SIEM coverage across SMB clients

They cover

  • Endpoints
  • Cloud Workloads
  • Identity & Access
  • Email
  • Network
  • SaaS Applications

Your team still owns

  • Deploying agents and configuring Microsoft 365, SIEM, PSA, and ticketing integrations
  • Granting and reviewing the permissions Huntress needs for containment actions
  • Approving or completing remediation steps that require customer action
  • Client communication, recovery work, policy decisions, and broader incident response

Pricing

Line Figure
Published price Quote-based pricing by endpoint, identity, data source, and learner
Billing model Per-endpoint, Per-user, Per-asset, Custom
Contract trial available
Onboarding Not published

Tradeoffs

Works well

  • Clear fit for MSPs and smaller organizations that need human review on endpoint and identity alerts
  • Documented containment actions go beyond simple alert forwarding when permissions and modules are enabled
  • Pricing units are easier to reason about than pure data-ingest pricing, especially for Managed SIEM
  • Reviewers frequently cite easy deployment, useful incident reports, and responsive SOC/support interactions

Watch out for

  • Buyers still need to deploy agents, connect Microsoft 365 and log sources, and keep customer-side permissions healthy
  • Huntress does not publish fixed public pricing, so partner quotes and final module mix matter
  • Public service pages do not disclose specific SOC locations, limiting location-based diligence
  • Some customer reviews mention reporting, permission granularity, SIEM maturity, or non-Windows remediation limitations

What buyers say

Alert noise

Low

Transparency

Mixed

Customers like

  • Easy deployment through RMM or direct agent installation
  • Human SOC review and clear incident reporting reduce first-pass triage work
  • Endpoint or identity isolation can buy time during confirmed incidents

Watch out for

  • Some remediations still require customer approval or manual follow-through
  • Reporting and administrative controls may not satisfy every mature enterprise SOC
  • SIEM value depends on the buyer's log sources and expectations

Widely described as quiet until it matters, with a sub-1% false-positive claim. API and raw-log access are restricted without the SIEM add-on.

Reputation reads from public reviews, not vendor-published numbers.

Sources
G2 reviewsGartner Peer Insights

Ask before buying

  1. Which modules are included in the quote: EDR, ITDR, SIEM, SAT, and any posture features?
  2. Which containment actions can Huntress take automatically, and which require your approval?
  3. How will incident reports, host isolation, identity isolation, and remediation tickets flow into your PSA or on-call process?

Integrations

Huntress Managed SIEMHuntress EDR agentMicrosoft Defender AntivirusMicrosoft Defender for EndpointAWSAzureMicrosoft 365Google WorkspaceMicrosoft Entra IDDuoCisco UmbrellaCrowdStrike FalconSentinelOneCisco Secure EndpointNinjaOne

Editorial notes

Containment is scoped

Huntress can isolate endpoints, assist with endpoint remediation, and isolate Microsoft 365 identities when the relevant product and permissions are enabled. That supports a containment lane, but it should not be read as Huntress owning every incident response, recovery, or business decision.

No public SOC-location tags

Huntress describes a global 24/7 SOC and global threat experts, but the audited public sources did not list specific SOC cities or regions. This profile avoids location filters until Huntress publishes service-specific SOC-location evidence.

Questions

Is Huntress an MDR provider or a full SOC replacement?
Huntress is best treated as MDR with managed endpoint, identity, and SIEM modules backed by a 24/7 SOC. Its SOC investigates and can contain supported threats inside the Huntress platform, but the buyer still owns deployment, permissions, recovery, internal communications, and response work outside the contracted scope.
What happens when Huntress finds a real incident?
Huntress analysts investigate suspicious activity, create an incident report, and deliver it through configured channels such as email or PSA integrations. Depending on the enabled module and permissions, Huntress can isolate an endpoint, run assisted endpoint remediation, revoke Microsoft 365 sessions, disable a compromised identity, or remove malicious inbox rules.
How does Huntress pricing work?
Huntress publishes the pricing units rather than fixed rates. EDR is tied to endpoints, ITDR to identities, SIEM to data sources, and SAT to learners. Final pricing depends on module mix, volume, partner channel, and quote terms.