Arctic Wolf Aurora MDR

Arctic Wolf Aurora MDR investigates alerts and contains threats through configured Active Response integrations. You maintain connected tools, set response permissions and handle remediation and recovery outside the agreed scope.

Platform
Their platform
Price
$44,000/year · up to 100 users

Who does what

Provider

  • Monitor alerts around the clock
  • Investigate security incidents
  • Contain through configured Active Response integrations

Your team

  • Maintain connected tools and licenses
  • Set response permissions and approval boundaries
  • Remediate outside agreed containment scope

Coverage

  • Endpoints
  • Cloud Workloads
  • Identity & Access
  • Email
  • Network
  • SaaS Applications

Details

Service scope

Best for Lean teams wanting MDR and a named advisory team

  • Response permissions

    Active Response requires supported integrations, licenses, permissions and configuration agreed with your Concierge Security Team.

  • Bundle scope

    Core, Plus and Total differ in risk, awareness, retainer and warranty scope. Confirm included products.

  • Government use

    Not FedRAMP compliant. Government and CUI buyers must verify environment restrictions, including Microsoft GCC monitoring scope.

Full service analysis

Arctic Wolf's Aurora MDR service monitors and investigates alerts around the clock, with a named Concierge Security Team and containment through configured Active Response integrations. You maintain the connected tools, define response permissions and handle remediation outside the agreed scope.

Your team owns
  • Maintaining licenses and configuration for connected security tools
  • Configuring and testing Active Response permissions and approval boundaries
  • Completing remediation outside contracted containment and incident-response scope

Market position

Aurora MDR provides alert investigation and configured containment, backed by a named Concierge Security Team. Broader risk, awareness and incident-response services depend on the order.

Response boundary

Arctic Wolf supports Managed Containment and Active Response across host, identity, email, network and URL surfaces. These actions depend on supported integrations, customer permissions, licensing and validation with the Concierge Security Team.

Bundle boundary

Core includes MDR and Data Explorer Lite. Plus adds Aurora Vulnerability Management. Total also adds Aurora Security Awareness & Training and a JumpStart Retainer. Warranty eligibility depends on the bundle, term and completed enrollment.

Government boundary

Arctic Wolf supports some Microsoft GCC monitoring scenarios, but MDR supplemental terms say Arctic Wolf is not FedRAMP compliant. Government and CUI buyers should verify environment restrictions before treating it as a public-sector fit.

Pricing & contract

$44,000/year
up to 100 users

AWS Marketplace lists MDR Basic for up to 100 users at $44,000 USD for 12 months. Confirm how this named marketplace offer maps to the current bundle, Concierge tier, add-ons and renewal terms.

Billing
Per-user, Tiered, Custom
AWS Marketplace listing ↗

Tradeoffs & buying questions

Strengths

  • Named Concierge team and posture guidance

    Named Concierge Security Team for ongoing security guidance and posture reviews

  • Containment through supported Active Response integrations

    Active Response can contain hosts, disable users and remove email through supported integrations

  • Documented license and permission requirements

    Published integration documentation helps buyers check required licenses and permissions

Considerations

  • Risk, awareness, warranty and IR vary by bundle

    Bundle and add-on choices determine risk, awareness, warranty and incident-response coverage

  • Active Response needs supported tools, licenses, permissions and configuration

    Active Response requires supported tools, licenses, permissions and configuration

  • Not FedRAMP compliant

    Not FedRAMP compliant. Government and CUI buyers need to verify environment restrictions

Ask before buying

  • Which bundle and Concierge tier are quoted, and how do Core, Plus and Total differ?
  • Which Active Response actions can run across our connected tools?
  • Are Aurora Endpoint Security, Aurora Vulnerability Management, awareness, warranty and Incident360 included or separate?

Customer feedback

Customers value

  • 2026 accounts value monitoring and human analyst access

    2026 G2 and PeerSpot accounts value around-the-clock monitoring and access to a human security team.

  • Customers describe useful incident and audit documentation

    PeerSpot customers describe help with incident documentation and security questionnaires.

Reported concerns

  • April 2026 feedback is mixed on account-review communication

    An April 2026 G2 customer reported difficulty scheduling account reviews. Other accounts describe helpful communication.

  • 2026 accounts raise add-on and data-access questions. Check the current order.

    April 2026 G2 and Reddit accounts raise questions about paid add-ons, renewal scope and access to underlying data. Verify current entitlements.

Integrations

Endpoint

  • Aurora Endpoint Defense
  • CrowdStrike Falcon
  • Microsoft Defender for Endpoint
3 more integrations
  • SentinelOne Singularity Endpoint
  • Carbon Black
  • Tanium

Cloud

  • AWS
  • Microsoft Azure
  • Google Cloud

Other integrations

  • Arctic Wolf Agent
  • Arctic Wolf Sensors
  • Microsoft Entra ID
9 more integrations
  • Okta
  • Cisco Duo
  • Mimecast
  • Abnormal Security
  • ITSM ticketing integrations
  • Arctic Wolf Aurora Platform
  • Arctic Wolf Unified Portal
  • Microsoft 365
  • Google Workspace

Common questions

Is Arctic Wolf MDR or SOCaaS?Arctic Wolf primarily sells MDR, with broader security operations products available in bundles.

Arctic Wolf's current public product language centers on Managed Detection and Response. The broader operating model looks like security operations as a service because the Aurora platform, Concierge Security Team, Aurora Vulnerability Management, awareness, warranty and IR products can be bundled around MDR.

Does Arctic Wolf contain threats for the customer?Yes, through configured Active Response integrations. Confirm enabled actions, approval requirements and the remediation your team retains.

Yes, within configured scope. Arctic Wolf Active Response can perform actions such as host containment, user disablement, email deletion and blocking through supported integrations. Buyers should confirm which actions are enabled, which require approval and what remediation remains internal.

Does Arctic Wolf replace a SIEM?It can replace some managed SIEM and monitoring work. Do not assume a general-purpose SIEM replacement.

It can replace some managed SIEM and alert-monitoring work for lean teams, but buyers should not assume it is a general-purpose SIEM replacement. The service uses Arctic Wolf's platform, sensors, agent, collectors and integrations for MDR operations.

Company details

Headquarters
Eden Prairie, Minnesota
Founded
2012
SOC regions
North America, Europe / UK