SOC providers with named teams
Named contacts can build account context, but they may work alongside a shared monitoring SOC.
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Arctic Wolf's Aurora MDR investigates alerts and contains threats through configured integrations, supported by a named Concierge Security Team.
You still own Connected tools, response permissions and remediation outside configured containment
What they do Contain threats MDR
Price $44,000/year · up to 100 users MDR Basic AWS Marketplace offer for a 12-month contract. Bundle, add-ons and renewal terms can change the quote.
About this list
A named team may provide advisory reviews, detection engineering or ongoing account context. It does not necessarily mean the same analysts handle every incident or work exclusively for your organization.
Ask who monitors alerts overnight, who owns investigations and how context passes between shifts. Confirm meeting frequency, direct access and which roles depend on the package.
Questions
Does a named team replace a shared SOC?
Not necessarily. The named team may handle advisory or engineering work while a shared SOC monitors and investigates alerts. Ask for the actual staffing model.
How can we evaluate the team’s involvement?
Request sample service reviews and an escalation walkthrough. Confirm which named roles perform operational work, their availability and the process when team members change.