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Last reviewed: 3 Oct 2026

Adlumin MDR by N-able

Adlumin MDR by N-able combines 24/7 investigation and initial containment with shared access to its XDR, SIEM and response workflows. Your team or MSP maintains connected controls, agrees response permissions and handles recovery or deeper incident response outside the package.

Platform
Their platform

Who does what

Provider

  • Operate shared SIEM and MDR workflows
  • Investigate alerts around the clock
  • Run approved, supported response playbooks

Your team

  • Maintain connected tools and data sources
  • Set response boundaries and escalation rules
  • Agree buyer, MSP and SOC responsibilities

Coverage

  • Endpoints
  • Cloud Workloads
  • Identity & Access
  • Email
  • Network
  • SaaS Applications

Details

Service scope

Best for Mid-market teams and MSPs wanting shared SIEM and MDR workflows

  • Shared SOC workflow

    Buyers use the same platform as the SOC to see investigations, logs and containment. Analysts share findings and refine detections.

  • Current packages

    Managed ITDR is narrower than MDR Standard and Advanced. Retention, non-API collection and response coverage differ, so map each source to the quoted tier.

  • Incident response add-on

    Routine MDR includes investigation and initial containment. Deeper investigation and response leadership are purchased separately in hourly blocks.

Full service analysis

Adlumin MDR by N-able combines 24/7 investigation and initial containment with shared access to its XDR, SIEM and response workflows. Your team or MSP maintains connected controls, agrees response permissions and handles recovery or deeper incident response outside the package.

Your team owns
  • Connecting the right data sources and validating what each source is used for
  • Setting response boundaries, escalation rules and SOAR exceptions
  • Managing endpoint, identity, cloud and SaaS controls that feed Adlumin
  • Confirming whether the buyer, MSP, N-able partner or Adlumin SOC owns each workflow

Shared operational control

Adlumin gives customers access to the same platform used by its SOC. Analysts investigate, perform initial containment and share findings for detection improvements. This supports shared SOC operation while buyers retain their controls and business decisions.

Tier and incident-response boundary

Current packages are Managed ITDR, MDR Standard and MDR Advanced. An older packaging guide still names Base, Complete and Plus. Confirm the current order form. Deeper incident response is an add-on beyond routine monitoring, investigation and initial containment.

Pricing & contract
Billing
Tiered, Custom

Confirm MDR Standard or Advanced scope, log retention, collector access and connected-tool licenses. Deeper incident response is an hourly-block add-on. The older AWS Premium SMB listing is a different package and is not a current Standard or Advanced quote.

Tradeoffs & buying questions

Strengths

  • Shared access to incident evidence and the SOC operating platform

  • Analysts perform initial containment and explain follow-up work

  • Built-in log correlation and compliance reporting

Considerations

  • Connected sources and retention differ by package

  • Deep incident response and recovery are outside routine MDR

  • Buyers must maintain integrations and agree response exceptions

Ask before buying

  • Which Standard or Advanced tier includes our sources, non-API collectors, retention and required response actions?
  • Which actions can run automatically, and what Windows, macOS or connected-tool restrictions apply?
  • Who owns support and renewals through our channel, and what hourly incident-response work costs extra?

Customer feedback

Customers value

  • 2024–2026 G2 users value investigation tools and shared visibility

  • MSP users in December 2025 describe useful SIEM access and direct SOC contact

Reported concerns

  • G2 and MSP reports describe duplicate notifications and false-positive work

  • A December 2025 Gartner reviewer reports Windows and macOS capability differences

Integrations

Platform / SIEM

  • Adlumin XDR

Endpoint

  • CrowdStrike Falcon

Cloud

  • AWS

Other integrations

  • Okta
  • Duo
  • AWS CloudTrail
2 more integrations
  • Microsoft 365
  • Google Workspace

Common questions
Is Adlumin MDR part of N-able?Yes. N-able acquired Adlumin in November 2024 and now sells Adlumin MDR through its security operations portfolio.

Yes. N-able acquired Adlumin in November 2024 and now sells Adlumin MDR through its security operations portfolio.

What response work does MDR include?Analysts investigate and perform initial containment through supported controls. Your team receives evidence and next steps. Deeper incident response is a separate add-on and recovery stays with the buyer unless contracted.

Analysts investigate and perform initial containment through supported controls. Your team receives evidence and next steps. Deeper incident response is a separate add-on and recovery stays with the buyer unless contracted.

Which packages should we compare?The current MDR page lists Managed ITDR, MDR Standard and MDR Advanced. Confirm the exact tier, retention, collection methods and licenses in your quote.

The current MDR page lists Managed ITDR, MDR Standard and MDR Advanced. Confirm the exact tier, retention, collection methods and licenses in your quote.

Company details
Founded
2016