Who does what
Provider
- 24/7 incident investigation
- Detection engineering
- Shared playbook operation
Your team
- Monitoring priorities and context
- Required approvals
- Recovery outside playbooks
Coverage
- Network
Details
Service scope
Best for Shared SIEM and network operations
Offer
mySOC for IT, the SIEM and network detection module.
Workflow
Logs are enriched and correlated, incidents investigated and tasks coordinated through mySOC.
Boundary
Agree firewall, proxy and directory actions without assuming the other mySOC modules are included.
Full service analysis
Advens mySOC for IT correlates logs and network signals, investigates incidents and works with the buyer through shared response playbooks. The buyer helps define the monitoring plan, supplies operational context and retains approvals and recovery work outside the agreed playbooks.
- Your team owns
- Monitoring priorities, asset context and required action approvals.
- Operational tasks and recovery outside the agreed playbooks.
Pricing & contract
- Billing
- Custom
Request a quote for mySOC for IT with the selected SIEM or network sensors. Confirm licenses, retention, custom playbooks, onboarding and any separate endpoint, cloud or incident-recovery services.
Tradeoffs & buying questions
Strengths
-
The IT module combines detection engineering and incident collaboration across agreed data sources.
Considerations
-
The mySOC portfolio contains separate modules, so a quote for IT does not establish endpoint, cloud or OT coverage.
Ask before buying
- Which firewall, proxy and directory actions will mySOC for IT execute, and which need our approval?
- Who owns detection changes, playbook testing and unresolved incident tasks across our team and Advens?
- Which SIEM or NDR licenses, retention periods and separate mySOC modules are included, and what can we export at exit?
Integrations
Other integrations
- mySOC Open XDR
- mySOC SOAR
Common questions
Does mySOC for IT include every mySOC module?
No. The portfolio separately lists IT, endpoints, cloud, OT/IoT and vulnerability services. Confirm the modules and response permissions included in the quote.