Shortlist fit
Organizations already committed to SentinelOne Singularity Endpoint, Cloud or Identity
Provider handles
Service can take or orchestrate containment actions within the approved scope.Check before buying
Buying, deploying and maintaining SentinelOne Singularity modules and covered agentsAlso fits
- Mid-market and enterprise teams that want first-party MDR over SentinelOne telemetry
- Buyers that want containment actions without operating every alert themselves
- Security teams willing to define response authority and telemetry scope before go-live
Can replace
- Some tier 1 and tier 2 alert review for SentinelOne console threats
- Some manual endpoint, cloud workload and identity containment work inside approved controls
- Some incident documentation, reporting and escalation work for threats in the Singularity scope
Coverage
Provider covers
- 24/7/365 MDR monitoring, triage, investigation and managed response through SentinelOne Wayfinder
- Native delivery through the SentinelOne Singularity platform
- Google Threat Intelligence enrichment in current Wayfinder services
Your team still owns
- Connecting endpoint, cloud, identity and supported third-party telemetry needed for investigation
- Approving which containment, mitigation and automated response actions SentinelOne may take
- Remediating business systems, restoring service and handling internal recovery decisions
Tradeoffs
Works well
- Strong fit for buyers already standardized on SentinelOne telemetry and controls
- Official sources support containment and mitigation, not only alert forwarding
- Current Wayfinder packaging adds Google Threat Intelligence and clearer MDR Essentials versus MDR Elite tiers
Watch out for
- Not a standalone, vendor-neutral SOC service for teams using another primary EDR or SIEM
- Public pricing is quote-based and legacy reseller SKUs do not show universal list prices
- Coverage outside SentinelOne endpoint, cloud and identity telemetry depends on supported integrations and contract scope
Reviews
Review synthesis
Gartner has substantial Wayfinder MDR review volume and visible comments about communication, implementation support, subject-matter access and autonomous response. G2 has a much smaller legacy Vigilance Respond sample that is generally positive but too thin for firm conclusions. Reddit and MSP discussions add caution that buyers should test service coverage, custom detections and escalation behavior.Customers like
- Gartner reviewers cite communication, implementation support, accessible subject-matter experts and autonomous response
- G2 reviewers describe reduced staffing burden and support value, but from a small sample
- Public review surfaces confirm the service is evaluated as MDR rather than only endpoint software
Watch out for
- G2 has only a small number of Vigilance Respond reviews
- Reddit evidence includes complaints about missed detections, custom-rule handling and support responsiveness
- Review evidence mixes current Wayfinder naming with older Vigilance Respond deployments
Pricing
- Price
- Quote-based
- Billing
- Per-endpoint, Custom
Questions to ask
- Which Wayfinder tier maps to our quote, and is it replacing a legacy Vigilance Respond or Respond Pro SKU?
- Which response actions can SentinelOne run automatically, which need approval and which remain our responsibility?
- What telemetry sources beyond SentinelOne Endpoint are included, and which are merely supported integrations?
Integrations
- SIEM
- SentinelOne Singularity Platform
- EDR / Endpoint
- SentinelOne Singularity Endpoint
- Cloud
- SentinelOne Singularity Cloud
- Other
- SentinelOne Singularity Identity
- Google Threat Intelligence
- Purple AI
- Singularity Hyperautomation
- Supported third-party telemetry
Editorial notes
Why contain threats
Official Wayfinder MDR pages support 24/7 monitoring, triage, managed response and mitigation, plus containment and risk-tailored response actions. Older Vigilance service definitions say console threats are reviewed, acted upon, documented and fully mitigated or escalated when needed, so the lane goes beyond advice-only MDR.
Why not co-managed SOC
The service adds analyst operations, threat hunting and advisory elements, but public evidence centers on SentinelOne running MDR over its own Singularity platform. It does not show a shared SIEM/SOC operating model where the buyer and provider co-own daily SOC workflow across a broad stack.
Why not run the SOC
Wayfinder MDR reduces monitoring, triage, investigation and containment work, but the buyer still owns platform deployment, telemetry coverage, authorization rules, business remediation and recovery. Public sources do not support saying SentinelOne replaces the whole SOC by default.
Pricing boundary
Current official pages do not publish numeric Wayfinder MDR pricing. A CDW legacy Respond Pro SKU confirms a per-endpoint one-year subscription path but routes to Request Pricing, so the profile removed stale endpoint-dollar ranges and treats pricing as quote-based.
Rebrand boundary
SentinelOne introduced Wayfinder TDR in November 2025 with MDR Essentials and MDR Elite. Gartner redirects the old Vigilance Respond review URL to SentinelOne Wayfinder MDR, while G2 and reseller pages still use Vigilance Respond naming, so the profile keeps the legacy slug but uses the current service name.