- Best for
- Organizations already committed to SentinelOne Singularity Endpoint, Cloud or Identity
They cover
- Endpoints
- Cloud Workloads
- Identity & Access
- Network
- SaaS Applications
Your team still owns
- Buying, deploying and maintaining SentinelOne Singularity modules and covered agents
- Connecting endpoint, cloud, identity and supported third-party telemetry needed for investigation
- Approving which containment, mitigation and automated response actions SentinelOne may take
- Remediating business systems, restoring service and handling internal recovery decisions
- Confirming whether Threat Hunting, MDR Essentials, MDR Elite or IRR is the contracted tier
Pricing
| Line | Figure |
|---|---|
| Published price | Quote-based |
| Billing model | Per-endpoint, Custom |
| Contract | Not published |
| Onboarding | Not published |
Tradeoffs
Works well
- Strong fit for buyers already standardized on SentinelOne telemetry and controls
- Official sources support containment and mitigation, not only alert forwarding
- Current Wayfinder packaging adds Google Threat Intelligence and clearer MDR Essentials versus MDR Elite tiers
- Public review volume on Gartner is broader than many MDR services
Watch out for
- Not a standalone, vendor-neutral SOC service for teams using another primary EDR or SIEM
- Public pricing is quote-based and legacy reseller SKUs do not show universal list prices
- Coverage outside SentinelOne endpoint, cloud and identity telemetry depends on supported integrations and contract scope
- Public customer evidence includes some complaints about missed detections, custom detection handling and escalation quality
What buyers say
Alert noise
Not assessed
Transparency
Not assessed
Customers like
- Gartner reviewers cite communication, implementation support, accessible subject-matter experts and autonomous response
- G2 reviewers describe reduced staffing burden and support value, but from a small sample
- Public review surfaces confirm the service is evaluated as MDR rather than only endpoint software
Watch out for
- G2 has only a small number of Vigilance Respond reviews
- Reddit evidence includes complaints about missed detections, custom-rule handling and support responsiveness
- Review evidence mixes current Wayfinder naming with older Vigilance Respond deployments
Reputation reads from public reviews, not vendor-published numbers.
Ask before buying
- Which Wayfinder tier maps to our quote, and is it replacing a legacy Vigilance Respond or Respond Pro SKU?
- Which response actions can SentinelOne run automatically, which need approval and which remain our responsibility?
- What telemetry sources beyond SentinelOne Endpoint are included, and which are merely supported integrations?
Integrations
Editorial notes
Why contain threats
Official Wayfinder MDR pages support 24/7 monitoring, triage, managed response and mitigation, plus containment and risk-tailored response actions. Older Vigilance service definitions say console threats are reviewed, acted upon, documented and fully mitigated or escalated when needed, so the lane goes beyond advice-only MDR.
Why not co-managed SOC
The service adds analyst operations, threat hunting and advisory elements, but public evidence centers on SentinelOne running MDR over its own Singularity platform. It does not show a shared SIEM/SOC operating model where the buyer and provider co-own daily SOC workflow across a broad stack.
Why not run the SOC
Wayfinder MDR reduces monitoring, triage, investigation and containment work, but the buyer still owns platform deployment, telemetry coverage, authorization rules, business remediation and recovery. Public sources do not support saying SentinelOne replaces the whole SOC by default.
Pricing boundary
Current official pages do not publish numeric Wayfinder MDR pricing. A CDW legacy Respond Pro SKU confirms a per-endpoint one-year subscription path but routes to Request Pricing, so the profile removed stale endpoint-dollar ranges and treats pricing as quote-based.
Rebrand boundary
SentinelOne introduced Wayfinder TDR in November 2025 with MDR Essentials and MDR Elite. Gartner redirects the old Vigilance Respond review URL to SentinelOne Wayfinder MDR, while G2 and reseller pages still use Vigilance Respond naming, so the profile keeps the legacy slug but uses the current service name.