Compliance need

PCI-DSS Compliant SOC Providers

Datadog Cloud SIEM

Cloud SIEM detection rules, security signals, notifications, cases, dashboards, threat intelligence context and workflow hooks inside Datadog

Cloud WorkloadsContainers & KubernetesIdentity & Access

What they do Monitor and notify SOCaaS
Market EnterpriseMid-Market
Price Published from $5 per 1M analyzed events/month

You still own Triage, investigation and response decisions after Datadog creates a signal

Alert Logic

24/7 MDR over Alert Logic's own platform, with exposure management, log collection, SOC triage and optional Managed WAF coverage

EndpointsCloud WorkloadsIdentity & Access

What they do Investigate and advise MDR
Market SMBMid-Market
Price Quote-based

You still own Remediation and incident-response work unless an automated response workflow or partner service is explicitly configured

Arctic Wolf

24/7 MDR through Arctic Wolf's Aurora platform, Concierge Security Team guidance and supported Active Response containment workflows

EndpointsCloud WorkloadsIdentity & Access

What they do Contain threats MDR
Market SMBMid-Market
Price AWS Marketplace public offer plus quote-based tiers

You still own Choosing the MDR bundle, Concierge tier, add-ons, warranty eligibility and retention scope

Bitdefender MDR

24/7 SOC investigation, threat hunting, reporting and pre-approved containment through Bitdefender GravityZone

EndpointsCloud WorkloadsIdentity & Access

What they do Contain threats MDR
Market SMBMid-Market
Price Quote-based with no official public MDR list price found

You still own Choosing the MDR or MDR PLUS scope and enabling the required GravityZone coverage

Blumira

Managed detections, cloud SIEM visibility, guided findings and edition-based containment actions in Blumira's own platform

EndpointsCloud WorkloadsIdentity & Access

What they do Contain threats XDR
Market SMBMid-Market
Price Public pricing from $12-$21/employee/month

You still own Connecting cloud, identity, endpoint, firewall and SaaS sources and keeping permissions current

CrowdStrike Falcon Complete

24/7 triage, managed threat hunting and remote containment by CrowdStrike on the Falcon platform

EndpointsCloud WorkloadsIdentity & Access

What they do Contain threats MDR
Market EnterpriseMid-Market
Price ~$25-45/endpoint/month*

You still own Deploying and maintaining required Falcon modules

eSentire

24/7 MDR monitoring, threat hunting, alert validation, investigation, multi-signal correlation, containment actions, incident handling and reporting through eSentire Atlas XDR and eSentire's SOC team.

EndpointsCloud WorkloadsIdentity & Access

What they do Contain threats MDR
Market SMBMid-Market
Price Quote-based Atlas Essentials, Advanced and Complete MDR packages

You still own Granting and maintaining access to endpoint, identity, cloud, email, SIEM and network tools that eSentire is expected to monitor or use for response

Expel MDR

24/7 SOC monitoring, analyst investigation, Workbench visibility, cross-product correlation, remediation recommendations and pre-approved auto-remediation through supported tools.

EndpointsCloud WorkloadsIdentity & Access

What they do Contain threats MDR
Market Mid-MarketEnterprise
Price Quote-based Starter, Select and Premium MDR packages

You still own Maintaining and licensing the endpoint, identity, cloud, email, SaaS, network and SIEM tools in scope

24/7 managed detection, triage, investigation and contracted response through Orange Cyberdefense CyberSOCs, Core Fusion and supported EDR, NDR, SIEM, cloud and OT telemetry

EndpointsNetworkCloud Workloads

What they do Contain threats MDR
Market Mid-MarketEnterprise
Price Quote-based, private-offer signals

You still own Connecting and maintaining agreed endpoint, network, cloud, identity, SIEM and OT telemetry sources

Sophos MDR

24/7 managed detection, investigation, threat hunting and response through Sophos Central and supported integrations

EndpointsCloud WorkloadsIdentity & Access

What they do Contain threats MDR
Market SMBMid-Market
Price AWS Marketplace: $239.64/user/year and $390.72/server/year*

You still own Selecting Collaborate, Authorize or Notify Only response mode

Adlumin

A co-managed security operations platform that combines SIEM-style log collection, UEBA, SOAR automation, compliance reporting and 24/7 MDR support

EndpointsCloud WorkloadsIdentity & Access

What they do Co-manage the SOC MDR
Market SMBMid-Market
Price Quote-based

You still own Connecting the right data sources and validating what each source is used for

Netsurion Managed Open XDR

Co-managed Open XDR with managed SIEM, 24/7 SOC monitoring, workflow automation, threat hunting, log retention, compliance reporting and package-dependent endpoint, vulnerability and incident-support options.

EndpointsCloud WorkloadsIdentity & Access

What they do Co-manage the SOC Co-managed SOC
Market SMBMid-Market
Price Quote-based, with pay-as-you-grow packaging referenced for MSP buyers

You still own Choosing which endpoints, cloud services, identity systems, network tools and SaaS sources are in scope

Proficio ProSOC MDR

24/7 SOC monitoring, analyst investigation, hosted or customer-owned SIEM operations, threat hunting, case management, guided remediation and optional Active Defense containment across supported tools.

EndpointsCloud WorkloadsIdentity & Access

What they do Co-manage the SOC Co-managed SOC
Market Mid-MarketEnterprise
Price Quote-based direct, partner or marketplace private offer

You still own Choosing and licensing the SIEM, EDR, identity, cloud and ticketing tools in scope

Todyl MXDR

24/7 MXDR over Todyl's managed SIEM and security stack, with transparent cases, live analyst access and a dedicated DRAM

EndpointsIdentity & AccessNetwork

What they do Co-manage the SOC Co-managed SOC
Market MSP/MSSPSMB
Price Quote-based Essentials, Advanced and Complete packages

You still own Selecting the Todyl package and deciding which modules, tenants and data sources are in scope

How to use this list

Use it when

  • Use this list when a framework requirement affects your SOC provider shortlist.

Do not assume

  • Compliance support is not the same as audit readiness for your exact environment, evidence needs, or data location.

Ask before shortlisting

  1. Ask for the actual evidence package, not just the compliance logo.
  2. Confirm data processing locations, retention, and audit-ready reporting.
  3. Check whether the provider can support your framework without a custom services project.
Category background

PCI-DSS compliance is a critical requirement for any organization that processes, stores, or transmits payment card data — and the security monitoring mandated by the standard is a core function of SOC providers. PCI-DSS compliant SOC providers understand the specific requirements of the Payment Card Industry Data Security Standard and build their monitoring, logging, and reporting capabilities around these requirements, making compliance a natural output of effective security operations.

PCI-DSS Monitoring Requirements

PCI-DSS places specific demands on security monitoring that go beyond general best practices. Requirement 10 mandates logging and daily log review for all system components in the cardholder data environment. Requirement 11 requires ongoing monitoring for unauthorized wireless access points, intrusion detection, and file integrity monitoring. PCI-focused SOC providers implement monitoring that directly satisfies these requirements, with reporting that maps findings to specific PCI controls for straightforward audit documentation.

PCI-DSS 4.0 Implications

The transition to PCI-DSS 4.0 has raised the bar for security monitoring. The updated standard emphasizes continuous monitoring over periodic assessments, requires targeted risk analysis for customized security approaches, and introduces new requirements for detecting failures of critical security controls. SOC providers that have updated their services for PCI-DSS 4.0 deliver measurably better protection for cardholder data environments while simplifying compliance with the new standard.

Selecting a PCI-DSS Compliant SOC Provider

When evaluating SOC providers for PCI-DSS environments, request their Attestation of Compliance (AOC) to verify their own PCI status. Assess how their monitoring maps to specific PCI requirements, review their log retention capabilities (PCI requires at least 12 months of log history, with 3 months immediately available), and confirm they can support QSA assessments with the documentation and evidence your auditor will require. The best PCI-focused providers reduce your compliance burden rather than adding to it.

Questions

What PCI-DSS requirements does a SOC provider help with?
SOC providers directly support several PCI-DSS requirements, most notably Requirement 10 (log monitoring and review), Requirement 11 (security testing and monitoring), and Requirement 12 (incident response). They also contribute to Requirement 1 (network monitoring), Requirement 5 (malware protection monitoring), and Requirement 6 (vulnerability management). A strong PCI-focused SOC provider maps their services explicitly to PCI requirements for easy audit documentation.
Does PCI-DSS 4.0 change what I need from a SOC provider?
Yes. PCI-DSS 4.0 introduces stricter requirements for continuous monitoring, targeted risk analysis, and customized security approaches. Notable changes include expanded multi-factor authentication requirements, more rigorous log review expectations, and a stronger emphasis on detecting and responding to failures of critical security controls. SOC providers should already be aligned with 4.0 requirements as of the March 2025 enforcement date.
Do SOC providers need to be PCI-DSS certified themselves?
SOC providers that store, process, or transmit cardholder data must be PCI-DSS compliant themselves. Even providers that do not directly handle cardholder data but impact the security of the cardholder data environment (CDE) may need to demonstrate compliance. Ask providers for their Attestation of Compliance (AOC) or Service Provider certification to verify their status.