Use it when
Use this list when a framework requirement affects your SOC provider shortlist.
Compliance need
PCI-DSS Compliant SOC Providers
Providers indicating PCI-DSS support. Confirm evidence, retention, data location, and reporting.
14 providers
Arctic Wolf
24/7 MDR through Arctic Wolf's Aurora platform, Concierge Security Team guidance and supported Active Response containment workflows
SMB / Mid-Market · Endpoints
Service MDR
Handles Contain threats
Price AWS Marketplace public offer plus quote-based tiers
CrowdStrike Falcon Complete
24/7 triage, managed threat hunting and remote containment by CrowdStrike on the Falcon platform
Enterprise / Mid-Market · Endpoints
Service MDR
Handles Contain threats
Price ~$25-45/endpoint/month*
Sophos MDR
24/7 managed detection, investigation, threat hunting and response through Sophos Central and supported integrations
SMB / Mid-Market · Endpoints
Service MDR
Handles Contain threats
Price AWS Marketplace: $239.64/user/year and $390.72/server/year*
Adlumin
A co-managed security operations platform that combines SIEM-style log collection, UEBA, SOAR automation, compliance reporting and 24/7 MDR support
SMB / Mid-Market · Endpoints
Service MDR
Handles Co-manage the SOC
Price Quote-based
Alert Logic
24/7 MDR over Alert Logic's own platform, with exposure management, log collection, SOC triage and optional Managed WAF coverage
SMB / Mid-Market · Endpoints
Service MDR
Handles Investigate and advise
Price Quote-based
Bitdefender MDR
24/7 SOC investigation, threat hunting, reporting and pre-approved containment through Bitdefender GravityZone
SMB / Mid-Market · Endpoints
Service MDR
Handles Contain threats
Price Quote-based with no official public MDR list price found
Blumira
Managed detections, cloud SIEM visibility, guided findings and edition-based containment actions in Blumira's own platform
SMB / Mid-Market · Endpoints
Service XDR
Handles Contain threats
Price Public pricing from $12-$21/employee/month
Datadog Cloud SIEM
Cloud SIEM detection rules, security signals, notifications, cases, dashboards, threat intelligence context and workflow hooks inside Datadog
Enterprise / Mid-Market · Cloud Workloads
Service SOCaaS
Handles Monitor and notify
Price Published from $5 per 1M analyzed events/month
eSentire
24/7 MDR monitoring, threat hunting, alert validation, investigation, multi-signal correlation, containment actions, incident handling and reporting through eSentire Atlas XDR and eSentire's SOC team.
SMB / Mid-Market · Endpoints
Service MDR
Handles Contain threats
Price Quote-based Atlas Essentials, Advanced and Complete MDR packages
Expel MDR
24/7 SOC monitoring, analyst investigation, Workbench visibility, cross-product correlation, remediation recommendations and pre-approved auto-remediation through supported tools.
Mid-Market / Enterprise · Endpoints
Service MDR
Handles Contain threats
Price Quote-based Starter, Select and Premium MDR packages
Netsurion Managed Open XDR
Co-managed Open XDR with managed SIEM, 24/7 SOC monitoring, workflow automation, threat hunting, log retention, compliance reporting and package-dependent endpoint, vulnerability and incident-support options.
SMB / Mid-Market · Endpoints
Service Co-managed SOC
Handles Co-manage the SOC
Price Quote-based, with pay-as-you-grow packaging referenced for MSP buyers
Orange Cyberdefense Managed Threat Detection and Response
24/7 managed detection, triage, investigation and contracted response through Orange Cyberdefense CyberSOCs, Core Fusion and supported EDR, NDR, SIEM, cloud and OT telemetry
Mid-Market / Enterprise · Endpoints
Service MDR
Handles Contain threats
Price Quote-based, private-offer signals
Proficio ProSOC MDR
24/7 SOC monitoring, analyst investigation, hosted or customer-owned SIEM operations, threat hunting, case management, guided remediation and optional Active Defense containment across supported tools.
Mid-Market / Enterprise · Endpoints
Service Co-managed SOC
Handles Co-manage the SOC
Price Quote-based direct, partner or marketplace private offer
Todyl MXDR
24/7 MXDR over Todyl's managed SIEM and security stack, with transparent cases, live analyst access and a dedicated DRAM
MSP/MSSP / SMB · Endpoints
Service Co-managed SOC
Handles Co-manage the SOC
Price Quote-based Essentials, Advanced and Complete packages
How to use this list
Do not assume
Compliance support is not the same as audit readiness for your exact environment, evidence needs, or data location.
Ask before shortlisting
- Ask for the actual evidence package, not just the compliance logo.
- Confirm data processing locations, retention, and audit-ready reporting.
- Check whether the provider can support your framework without a custom services project.
Category background
PCI-DSS compliance is a critical requirement for any organization that processes, stores, or transmits payment card data — and the security monitoring mandated by the standard is a core function of SOC providers. PCI-DSS compliant SOC providers understand the specific requirements of the Payment Card Industry Data Security Standard and build their monitoring, logging, and reporting capabilities around these requirements, making compliance a natural output of effective security operations.
PCI-DSS Monitoring Requirements
PCI-DSS places specific demands on security monitoring that go beyond general best practices. Requirement 10 mandates logging and daily log review for all system components in the cardholder data environment. Requirement 11 requires ongoing monitoring for unauthorized wireless access points, intrusion detection, and file integrity monitoring. PCI-focused SOC providers implement monitoring that directly satisfies these requirements, with reporting that maps findings to specific PCI controls for straightforward audit documentation.
PCI-DSS 4.0 Implications
The transition to PCI-DSS 4.0 has raised the bar for security monitoring. The updated standard emphasizes continuous monitoring over periodic assessments, requires targeted risk analysis for customized security approaches, and introduces new requirements for detecting failures of critical security controls. SOC providers that have updated their services for PCI-DSS 4.0 deliver measurably better protection for cardholder data environments while simplifying compliance with the new standard.
Selecting a PCI-DSS Compliant SOC Provider
When evaluating SOC providers for PCI-DSS environments, request their Attestation of Compliance (AOC) to verify their own PCI status. Assess how their monitoring maps to specific PCI requirements, review their log retention capabilities (PCI requires at least 12 months of log history, with 3 months immediately available), and confirm they can support QSA assessments with the documentation and evidence your auditor will require. The best PCI-focused providers reduce your compliance burden rather than adding to it.
Questions
What PCI-DSS requirements does a SOC provider help with?
SOC providers directly support several PCI-DSS requirements, most notably Requirement 10 (log monitoring and review), Requirement 11 (security testing and monitoring), and Requirement 12 (incident response). They also contribute to Requirement 1 (network monitoring), Requirement 5 (malware protection monitoring), and Requirement 6 (vulnerability management). A strong PCI-focused SOC provider maps their services explicitly to PCI requirements for easy audit documentation.
Does PCI-DSS 4.0 change what I need from a SOC provider?
Yes. PCI-DSS 4.0 introduces stricter requirements for continuous monitoring, targeted risk analysis, and customized security approaches. Notable changes include expanded multi-factor authentication requirements, more rigorous log review expectations, and a stronger emphasis on detecting and responding to failures of critical security controls. SOC providers should already be aligned with 4.0 requirements as of the March 2025 enforcement date.
Do SOC providers need to be PCI-DSS certified themselves?
SOC providers that store, process, or transmit cardholder data must be PCI-DSS compliant themselves. Even providers that do not directly handle cardholder data but impact the security of the cardholder data environment (CDE) may need to demonstrate compliance. Ask providers for their Attestation of Compliance (AOC) or Service Provider certification to verify their status.