SOC Providers.com Security Operations Center providers
Last reviewed: 1 Jun 2026

Proficio ProSOC MDR

MDR · SOCaaS · Co-Managed SOC · XDR

Proficio ProSOC MDR is a managed detection and response service that combines a Proficio-hosted SIEM, 24/7 SOC monitoring, analyst investigation, threat hunting, case management and optional Active Defense response. After an alert, Proficio investigates and escalates actionable findings with guidance, and can run automated or semi-automated containment when Active Defense and approval rules are in scope; the buyer still owns log-source coverage, change controls, remediation and business response decisions.

What they do
Co-manage the SOC
Works with
Either
Built for
Mid-Market / Enterprise
Price
Quote-based direct, partner or marketplace private offer
Best for
Teams that want outside SOC capacity without replacing every SIEM and endpoint investment

They cover

  • Endpoints
  • Cloud Workloads
  • Identity & Access
  • Email
  • Network
  • SaaS Applications

Your team still owns

  • Choosing and licensing the SIEM, EDR, identity, cloud and ticketing tools in scope
  • Connecting log sources and validating that critical assets, users and cloud workloads are covered
  • Defining which Active Defense actions can run automatically, semi-automatically or only after approval
  • Remediating affected systems, users, vulnerabilities and business processes after containment
  • Confirming retention, reporting, compliance evidence and termination log-access terms in the order

Pricing

Line Figure
Published price Quote-based direct, partner or marketplace private offer
Billing model Custom, Tiered
Contract Not published
Onboarding Not published

Tradeoffs

Works well

  • Flexible model supports Proficio-hosted SIEM, Microsoft Sentinel or Splunk instead of forcing one operating pattern
  • Stronger co-managed SOC fit than endpoint-only MDR because Proficio can help with SIEM management, tuning and case workflow
  • Active Defense gives a path to approved containment when the buyer is ready for automation
  • Public source list shows broad telemetry and response integration coverage across endpoint, identity, cloud and network controls

Watch out for

  • Public pricing is quote-based, so buyers need a detailed scope to compare costs
  • Containment depends on Active Defense licensing, connected controls, approval rules and change-management constraints
  • Public materials mix MDR, XDR, endpoint, Microsoft, Splunk and add-on services, which can make scope comparison harder
  • G2 and Reddit have limited public review depth compared with larger MDR brands

What buyers say

Alert noise

Not assessed

Transparency

Not assessed

Customers like

  • Gartner review excerpts mention 24/7 monitoring, timely communication and monthly service calls
  • Public reviews point to flexibility across EDR platforms and existing tools
  • Proficio customer quotes emphasize lower false-positive workload and 24/7 monitoring support

Watch out for

  • G2 has only one visible review and explicitly lacks enough buying insight
  • Gartner excerpts include cautions about dashboard/reporting depth and detection coverage confidence
  • Reddit discussion is thin, with some practitioners less familiar with Proficio than larger MDR names

Reputation reads from public reviews, not vendor-published numbers.

Sources
Gartner Peer InsightsG2Reddit Proficio MDR discussion

Ask before buying

  1. Are we buying hosted ProSOC MDR, the Microsoft Sentinel service, the Splunk service, endpoint MDR or a bundle?
  2. Which containment actions can Proficio execute in our tools, and how are they aligned with change management?
  3. How are fees calculated for log sources, service units, EDR management, Active Defense and renewal changes?

Integrations

Proficio-hosted SIEMMicrosoft SentinelSplunkCrowdStrikeMicrosoft Defender for EndpointSentinelOneCisco Secure EndpointTrend Micro Apex OneVMware Carbon BlackAWSAzureGCPMicrosoft 365ServiceNowOktaMicrosoft Entra IDMicrosoft Defender for CloudMicrosoft Defender for Office 365Palo Alto NetworksFortinetCiscoZscaler

Editorial notes

Why co-managed SOC

Proficio does more than monitor and notify: it operates 24/7 SOC workflows, investigates alerts, manages SIEM content, handles cases and can run containment through Active Defense. The buyer still owns the environment, approvals and remediation, so co-managed SOC is a better primary lane than full SOC.

Response boundary

Base ProSOC MDR material emphasizes investigation, actionable alerts and guided remediation. Automated or semi-automated containment is tied to Active Defense and supported integrations, so buyers should not assume every quote includes under-four-minute containment across every tool.

Platform boundary

Proficio can bring a hosted SIEM or operate around customer-owned Microsoft Sentinel or Splunk. This profile is scoped to ProSOC MDR and its named variants, not every Proficio professional-service, exposure-management or breach-simulation offer.

Pricing boundary

No current numeric list price was found. AWS Marketplace uses private offers, and Proficio's service terms point to order-specific scope, quantities and fees, so this profile avoids invented monthly ranges.

Compliance boundary

Proficio publishes SOC 2 Type 2 and ISO 27001 certifications and describes MDR support for HIPAA, PCI DSS, NIST, GDPR, FFIEC and NERC CIP needs. Treat these as provider controls and compliance-assistance signals, not proof that a buyer's environment is automatically compliant.

Questions

Is Proficio ProSOC MDR a full SOC replacement?
This profile classifies it as Co-manage the SOC. Proficio can provide 24/7 monitoring, SIEM operations, investigation, case management and optional containment, but buyers still own environment scope, change controls, remediation, business approvals and follow-through.
Can Proficio contain threats for the buyer?
Yes, when Active Defense is included and integrated with supported controls. Proficio describes automated or semi-automated actions such as blocking malicious traffic, isolating endpoints and suspending compromised users, but buyers should confirm which actions are pre-approved and which need review.
Is Proficio pricing public?
No current numeric list price was found for ProSOC MDR. Proficio publishes service terms and marketplace private-offer paths, so buyers should request a scoped quote that separates SIEM model, log sources, endpoint management, Active Defense and retention.