Who does what
Provider
- Reveelium operation
- Prioritized investigation
- Incident coordination
Your team
- Access and business context
- Assigned response actions
- Recovery beyond scope
Coverage
- Network
Details
Service scope
Best for Managed detection with a retained IT response team
Offer
The ITrust-operated managed SOC, rather than a software-only or partner-operated Reveelium deployment.
Workflow
Correlated alerts lead to analyst investigation and coordinated work with the customer's team.
Boundary
Select 24/7 or 8/5 coverage and agree who executes containment and additional CSIRT work.
Full service analysis
ITrust Managed SOC operates Reveelium, investigates prioritized alerts and coordinates incident work with the customer's IT team. The buyer supplies system context, completes response tasks assigned to its team and retains recovery outside the agreed service.
- Your team owns
- System access, business context and agreed detection priorities.
- Assigned containment actions and recovery beyond contracted SOC or CSIRT work.
Pricing & contract
- Billing
- Custom
Request a quote for coverage hours, connected sources, platform hosting and onboarding. Confirm additional CSIRT charges. SOC Citoyen public-sector rates and historical Free Pro bundles do not establish a price for this offer.
Tradeoffs & buying questions
Strengths
-
Detection tuning and technical reviews can reflect the customer's environment.
Considerations
-
Response execution is shared, so the action list and customer availability need explicit agreement.
Ask before buying
- Which actions will ITrust execute, which require approval and which will our IT provider perform?
- Does the quote include staffed 24/7 or 8/5 coverage, and what happens to an urgent incident outside those hours?
- Which platform and log-source services are included, and when are CSIRT work or service tickets billed separately?
Integrations
Platform / SIEM
- Reveelium
Common questions
Is buying Reveelium the same as buying ITrust's managed SOC?
No. Reveelium can be operated by the customer, ITrust or a partner. This profile covers the ITrust-operated service. Confirm the operator and coverage in the order.
Company details
- SOC regions
- Europe / UK