Who does what
Provider
- 24/7 monitoring and investigation
- Detection tuning and hunting
- Managed platform maintenance
Your team
- Platform and data control
- Action permissions
- Recovery outside scope
Coverage
- Endpoints
- Cloud Workloads
Details
Service scope
Best for Microsoft teams retaining their tenant and data
Service
CCX Managed MXDR for Microsoft.
Platform
Customer-controlled Sentinel and Defender environment.
Response
Configured automation and escalation within agreed permissions.
Full service analysis
CyberCX CCX Managed MXDR monitors and investigates Microsoft security signals while maintaining Sentinel detections and response workflows. The buyer retains platform and data control, sets response permissions and handles recovery outside the agreed service.
- Your team owns
- Platform and data control, access permissions and source coverage decisions.
- Approving response playbooks and maintaining reachable incident contacts.
- Business decisions and remediation or recovery beyond the contracted response.
Accenture ownership
CyberCX says its acquisition by Accenture completed on February 27, 2026. This profile covers the still-listed CCX Managed MXDR offer, with its own Microsoft platform and delivery scope.
Pricing & contract
- Billing
- Custom
Request a CCX Managed MXDR quote covering Sentinel and Defender scope, Microsoft licensing and consumption, onboarding and any additional response work. Confirm the contracting region and service fees.
Tradeoffs & buying questions
Strengths
-
Ongoing engineering is part of the published service, alongside monitoring.
-
Customers retain control of the Microsoft platform and data.
Considerations
-
Response automation still needs agreed permissions and action scope.
-
Microsoft consumption, licensing and service charges need separate confirmation.
Ask before buying
- Which Sentinel and Defender sources, detections and response playbooks will CyberCX operate, and which actions require our approval?
- Does the quote include Microsoft licensing, Sentinel ingestion, retention and engineering changes, or are these charged separately?
- Which SOC and contracting entity will serve us, and how will Accenture ownership affect support, renewal and data access?
Integrations
Platform / SIEM
- Microsoft Sentinel
Endpoint
- Microsoft Defender for Endpoint
Other integrations
- Microsoft Defender XDR
Common questions
Does this profile cover every CyberCX managed service?
No. It covers CCX Managed MXDR built around Sentinel and Defender. Other SIEM, endpoint, incident response and advisory services have separate scopes.
Is the service restricted to an Australian SOC?
The Microsoft listing names a SOC network across Australia, New Zealand and the United Kingdom. Ask which team will access your environment and where your data will be stored.
Company details
- SOC regions
- APAC, Europe / UK