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Last reviewed: 3 Oct 2026

Intezer AI SOC Complete

Intezer AI SOC Complete collects alert evidence, investigates files and endpoint activity, closes false positives and can isolate devices or disable users through configured workflows. Your team maintains the connected security tools, sets response authority and takes over escalations and recovery.

Platform
Your stack

Who does what

Provider

  • Automated triage and forensic evidence analysis
  • Configured response execution and escalation context

Your team

  • Source health and response policy
  • Escalated incident handling and recovery

Coverage

  • Endpoints
  • Cloud Workloads
  • Identity & Access
  • Email
  • Network

Details

Service scope

Best for A SOC or MSSP that needs investigation across multiple alert sources and wants forensic evidence behind the verdict.

  • Investigate

    Collects and analyzes alert artifacts.

  • Respond

    Runs configured device and identity actions.

  • Escalate

    Your SOC owns unresolved incidents and recovery.

Full service analysis

Forensic alert investigations with configured response workflows

Your team owns
  • Keep the EDR, SIEM and other evidence sources working.
  • Approve response policies and investigate contested verdicts.
  • Coordinate containment exceptions, remediation and recovery.

Pricing & contract
Billing
Per-endpoint, Custom

Starter covers one endpoint or reported-phishing alert source. This profile covers Complete, priced by endpoints for multiple sources and custom response workflows. Managed SIEM, case management and premium SLA options need separate scope. Ask how non-user devices and cloud assets count toward the endpoint allowance.

Tradeoffs & buying questions

Strengths

  • Forensic evidence across alert sources

    Combines file and endpoint investigation with broader alert triage.

  • Billing follows endpoints rather than alert count

    Endpoint-based billing separates price from alert volume.

Considerations

  • Package selection changes source coverage

    Complete and Starter cover different numbers of alert sources.

  • Expert assistance has contractual boundaries

    On-demand expertise does not define end-to-end incident ownership.

Ask before buying

  • Which actions can run through your connectors and which require an analyst approval?
  • How are servers, ephemeral endpoints and phishing-only users counted for billing?
  • When an expert is requested, what response time and incident work are actually included?

Customer feedback

Customers value

  • AI SOC reviewers valued depth and reduced manual triage.

    Gartner AI SOC reviewers valued investigation depth and less manual triage.

Reported concerns

  • A June 2026 reviewer cited XDR setup effort and conflicting verdicts.

    A June 2026 review described XDR setup troubleshooting and verdicts that sometimes differed from other intelligence tools.

Integrations

Endpoint

  • SentinelOne
  • CrowdStrike
  • Microsoft Defender
1 more integrations
  • Palo Alto Cortex XDR

Common questions
Is the former Analyze file-scanning product the offer being compared?No. Complete is the multi-source AI SOC package, distinct from historical standalone file scanning.

No. This profile covers Complete, the multi-source AI SOC package. Historical malware-scanning reviews do not prove current operational coverage.

Does Complete include a managed SIEM?Managed SIEM is an optional addition with its own scope and fees.

The pricing page lists managed SIEM as an optional addition. Confirm its platform, operational duties and fees separately.