Who does what
Provider
- Alert triage and investigation
- Configured containment
Your team
- Automation permissions
- Escalation and recovery scope
Details
Service scope
Best for Teams able to govern automated response
Offer
Current Smart MDR AI-SOC Agent managed detection and response.
Actions
Equipment isolation, connection blocking and access changes within the agreed scope.
Boundary
Confirm human intervention, reversal and recovery responsibilities before enabling actions.
Full service analysis
IndraMind Cybersecurity's Smart MDR AI-SOC Agent investigates security alerts and can isolate equipment, block connections or change access without direct human intervention. The buyer must agree automation permissions, human escalation and the remediation and recovery work outside those actions.
- Your team owns
- Approving the systems and actions that agents may change.
- Business context, escalation contacts and remediation or recovery beyond agreed containment.
Pricing & contract
- Billing
- Custom
Request the exact Smart MDR package, covered systems and automation scope in the quote. Confirm license, ingestion, onboarding and incident-recovery charges separately from the managed service.
Tradeoffs & buying questions
Strengths
-
The service describes concrete executable actions rather than only alert summaries.
Considerations
-
The public description does not define the full human-approval, rollback or recovery responsibility matrix.
Ask before buying
- Which actions are autonomous, which require a human analyst or our approval, and how can we suspend or reverse them?
- Does the quote cover the current AI-SOC Agent offer or the Microsoft-specific SmartMDR listing, and which systems and licenses are included?
- Who owns investigation escalation, remediation and recovery when an automated action cannot resolve the incident?
Common questions
Is this the same company previously called SIA?
The cybersecurity business previously used the SIA and Minsait Cyber names. Current service material uses IndraMind Cybersecurity.