Who does what
Provider
- Automated evidence collection and alert conclusions
- Configured response execution and investigation records
Your team
- Detection coverage, credentials and business context
- Approval rules, escalations and recovery
Coverage
- Endpoints
- Cloud Workloads
- Identity & Access
- Network
- Data & DLP
Details
Service scope
Best for An existing SOC with an alert backlog and people available to supervise automated investigations.
Investigate
Queries connected tools and records findings.
Contain
Executes actions within configured permissions.
Oversee
Your analysts review uncertainty and finish recovery.
Full service analysis
AI alert investigation with permission-based containment
- Your team owns
- Maintain source tools and alert coverage.
- Supply and review organizational context.
- Approve sensitive actions and resolve escalations.
Pricing & contract
- Billing
- Custom
Quoted by investigation capacity. The published allowance is up to 4,000 investigations per AI analyst per year with unlimited users. Additional capacity costs extra. Enterprise and MSSP arrangements have separate quotes. The published eight-hour SLA concerns customer support.
Tradeoffs & buying questions
Strengths
-
Evidence linked to findings
Connects investigation results to the underlying evidence.
-
Unlimited users within purchased capacity
Capacity pricing includes unlimited human users.
Considerations
-
Buyer handles escalations and recovery
An analyst team still needs to handle uncertainty and recovery.
-
Coverage follows selected alert sources
Excluded alerts remain with your existing SOC workflow.
Ask before buying
- Which actions run automatically, require approval or support reversal?
- What consumes capacity and what do overages cost?
- Can you review context changes and export evidence?
Customer feedback
Customers value
-
2025 reviewers valued less repetitive work and investigation detail.
Gartner reviewers in 2025 valued reduced repetitive work and useful investigation detail.
Reported concerns
-
A September 2025 review raised reporting and context-review gaps. Check today's controls.
A September 2025 reviewer wanted better reporting and controls for reviewing context-memory entries. Validate the current workflow.
Integrations
Platform / SIEM
- Splunk
- Microsoft Sentinel
- Google Security Operations
Endpoint
- CrowdStrike
- Microsoft Defender
- SentinelOne
Cloud
- AWS
- Microsoft Azure
- Google Cloud
Common questions
Does the AI SOC Analyst include human incident responders?
The product page describes software execution. Buyer analysts supervise findings and handle incidents beyond configured actions.
Is threat hunting included in this profile?
This profile covers the AI SOC Analyst. Dropzone lists AI Threat Hunter and AI Threat Intel Analyst as separate products.